FAQ

Is Cash on Delivery available?
Yes! We offer Cash on Delivery (COD) nationwide. Pay when your bag arrives at your doorstep.

What material are your bags made of?
Our bags are crafted with top-grade rexine — carefully selected for a premium look and long-lasting durability. No cheap or flimsy material.

Are these bags durable?
Absolutely. Every bag features reinforced stitching, smooth metal zippers, and quality runners. These are built for daily use, not just display.

What is your price range?
Our bags start at Rs. 3,000. We focus on delivering the best quality possible at honest, affordable prices.

How long does delivery take?
3–5 working days nationwide. Orders are dispatched within 24 hours.

How much is delivery?
Rs. 250 flat rate across Pakistan.

Can I exchange my bag?
Yes — within 7 days of delivery, as long as the bag is unused and in original condition. Just message us on WhatsApp.

What if I receive a defective or wrong item?
Contact us within 7 days with a photo. We'll replace it immediately — no hassle.

Can I see the bag before paying?
With COD, you pay only when the bag is delivered to you. While we can't offer open-parcel delivery, our product photos accurately represent what you'll receive.

Do you have a physical store?
We're currently online only, which allows us to offer better prices by cutting out retail costs.

How can I contact you?
WhatsApp is the fastest way to reach us. You can also DM us on Instagram or Facebook.